Privacy Policy
PRIVACY POLICY
LAPEX – Clothing Brand
GSTIN: 18AKGPI8261D1Z6
Email: support@billbits.in
Address: Barbhita, Assam – 781231
Last Updated: {{today’s date can be added}}
1. Introduction
At LAPEX, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our store.
By using our website or services, you agree to the practices outlined in this policy.
2. Information We Collect
A. Personal Information
We may collect the following data when you place an order or create an account:
Full name
Mobile number
Email address
Billing & shipping address
Gender (optional)
Order history
Payment details (NOT stored by us)
B. Payment Information
All payments are processed securely through Razorpay.
LAPEX does not store or access your card numbers, UPI IDs, wallet details, or banking information.
C. Automatically Collected Data
When you browse our website, we may collect:
IP address
Browser information
Device type
Pages viewed and browsing behavior
Cookies and similar tracking technologies
This helps us improve the website experience.
3. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To communicate updates (order confirmation, shipping details, support)
To improve our website, services, and product offerings
To prevent fraud and maintain security
To provide customer support
For marketing or promotional emails (only with your consent)
4. Sharing of Information
We do not sell, trade, or rent your personal information to anyone.
We may share your information only with:
Courier partners (for delivery)
Razorpay or other payment gateways (for payment processing)
Customer support tools
Legal authorities only when required by Indian law
All third-party partners follow strict data protection standards.
5. Cookies & Tracking Technologies
Our website may use cookies to:
Improve your browsing experience
Keep items in your cart
Understand how customers use the website
Personalize content and ads
You can disable cookies in your browser settings, but some features may not work properly.
6. Data Protection & Security
We follow industry-standard security measures to protect your information:
Encrypted payment processing
Secured server environment
Controlled access to personal data
Regular security monitoring
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a customer, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal and operational requirements)
Opt out of marketing communications at any time
To exercise these rights, contact us at support@billbits.in.
8. Data Retention
We retain your information as long as:
Your account is active
It is required for business, tax, or legal purposes
We need it to fulfill your purchases
After it is no longer needed, data is securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party websites.
LAPEX is not responsible for the privacy practices or content of these external sites.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
📩 support@billbits.in